Construction

Vigilance: IT Ops Platform

Managed Infrastructure

Managed IT Infrastructure for Commercial Builder

Challenge

The commercial builder’s outdated IT infrastructure created significant hurdles in their day-to-day operations and strategic growth initiatives:

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Aging Systems and Performance Issues: Legacy infrastructure struggled to handle the increasing demands of modern construction workflows, leading to frequent system slowdowns and outages.

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Inconsistent IT Management: Lack of standardized processes across regional offices resulted in uneven system performance and support capabilities.

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Security Vulnerabilities: With limited monitoring and outdated defenses, the client’s IT environment was exposed to cyber threats that could compromise sensitive data, including design plans and client contracts.

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Scalability Limitations: The IT environment lacked the flexibility to support the company’s growth, including new regional offices and advanced digital tools for construction management.

Industry

Company Size

Service/Solution

Engagement Model

Why Silver Tree

Actions Taken

Silver Tree implemented a hybrid cloud solution combining high-performance on-premises infrastructure with scalable cloud resources. The Vigilance ESM platform provided centralized monitoring and proactive management, while advanced security measures, including 24/7 threat monitoring and SIEM integration, safeguarded operations. Predictive maintenance and governance reporting ensured ongoing optimization.

Challenge

The commercial builder’s outdated IT infrastructure created significant hurdles in their day-to-day operations and strategic growth initiatives:

‍

Aging Systems and Performance Issues: Legacy infrastructure struggled to handle the increasing demands of modern construction workflows, leading to frequent system slowdowns and outages.

‍

Inconsistent IT Management: Lack of standardized processes across regional offices resulted in uneven system performance and support capabilities.

‍

Scalability Limitations: The IT environment lacked the flexibility to support the company’s growth, including new regional offices and advanced digital tools for construction management.

Why Silver Tree

The client selected Silver Tree for its proven expertise in modernizing IT operations and delivering scalable, secure infrastructure solutions. Silver Tree’s IT360 Secure Managed Services, powered by the Vigilance ESM platform, provided unified monitoring and proactive management. The partnership also included comprehensive security measures to protect sensitive data and hybrid infrastructure solutions designed for scalability and performance. This combination ensured a high-performing IT environment tailored to the client’s project-driven business needs.

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Actions Taken

Outcomes

45%

Reduction in system downtime

25%

Reduction in IT operational costs

300+

Potential cyber threats detected and mitigated in the first six months

System downtime was reduced by 45%, keeping projects on schedule
Over 300 cyber threats were detected and mitigated within six months
Upgraded systems improved processing speeds for smoother project workflows
The IT environment supported three new regional offices and adoption of advanced tools
IT operational costs decreased by 25% through optimized infrastructure and support

GET STARTED

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The Silver Tree Difference

We bring a people-first approach to IT infrastructure management, combining scalable, AI-driven solutions with decades of experience to modernize your infrastructure, optimize your operations, and ensure system availability and security.

Learn how our Managed Infrastructure services empowered businesses like yours.

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Construction